SHIPPING & RETURNS
SHIPPING POLICY
FREE DELIVERY ON ALL ORDERS OVER £35
First class- £3.80 on all orders. Please can you give up to 1 week from the moment you place your order for it to arrive. Sent via Royal mail
Second class- £3.20-Please can you give up to 1 week from the moment you place your order for it to arrive. Sent via Royal mail
If you are not in receipt of your order after 1 week, please get in contact at partridgeandlowland@gmail.com and we will do our utmost to sort it out.
RETURN AND REFUND POLICY
-
If you receive your order and you wish to return you have 14 days from the point of receiving your order to return your item to us. The item/s needs to be in an un-washed/un-marked condition for you to get a full refund (delivery excluded) and you will be required to complete the form below with your order number and the reason why you are returning.
-
When returning we highly recommend using a trackable delivery method.
-
We ask that you allow up to 1 week for your payment to be returned to the account that you originally paid the order from.
EXCHANGE POLICY
-
If you receive your order and would like to exchange it for a different colour or size please fill out the form below and return the item to us within 14 days of receipt.
-
When returning we highly recommend using a trackable delivery method.
-
Once we have received your returned item we will give you confirmation of this. Please then allow 1 week for you to in receipt of your exchanged product.