top of page
  • Black Facebook Icon
  • Black Instagram Icon

SHIPPING & RETURNS

SHIPPING POLICY

FREE DELIVERY ON ALL ORDERS OVER £35

 

First class- £3.80 on all orders. Please can you give up to 1 week from the moment you place your order for it to arrive. Sent via Royal mail

Second class- £3.20-Please can you give up to 1 week from the moment you place your order for it to arrive. Sent via Royal mail

If you are not in receipt of your order after 1 week, please get in contact at partridgeandlowland@gmail.com and we will do our utmost to sort it out.

RETURN AND REFUND POLICY

  • If you receive your order and you wish to return you have 14 days from the point of receiving your order to return your item to us. The item/s needs to be in an un-washed/un-marked condition for you to get a full refund (delivery excluded) and you will be required to complete the form below with your order number and the reason why you are returning.

  • When returning we highly recommend using a trackable delivery method.

  • We ask that you allow up to 1 week for your payment to be returned to the account that you originally paid the order from.

EXCHANGE POLICY

  • If you receive your order and would like to exchange it for a different colour or size please fill out the form below and return the item to us within 14 days of receipt.

  • When returning we highly recommend using a trackable delivery method.

  • Once we have received your returned item we will give you confirmation of this. Please then allow 1 week for you to in receipt of your exchanged product.

If you would like to return or exchange an item, please contact us using this form and we will get back to you.

 

Please state in the message box which you would like i.e an exchange or return

Thanks for submitting!

bottom of page